This Privacy Policy describes how UVNYX and its affiliates (“UVNYX”, “we”, “us”, or “our”) collect, use, disclose, store, and protect personal data when you interact with our services, products, websites, platforms, or engage with us professionally.
Scope: Global
1. Scope of This Policy
This Privacy Policy applies to:
- visitors to UVNYX websites
- clients and prospective clients
- users of UVNYX products and platforms
- representatives, employees, or contractors of our clients
- any individual whose personal data is processed by UVNYX in the course of business
2. Definitions
- “Personal Data” means any information relating to an identified or identifiable individual.
- “Processing” means any operation performed on personal data, including collection, storage, use, transfer, or deletion.
- “Controller” means the entity determining the purposes and means of processing personal data.
- “Processor” means the entity processing personal data on behalf of a controller.
3. Roles & Responsibilities
Depending on the context:
- UVNYX may act as a Data Controller (e.g., website visitors, marketing contacts)
- UVNYX may act as a Data Processor (e.g., client data processed during services or product usage)
Specific roles may be further defined in a Data Processing Addendum (DPA) where applicable.
4. Information We Collect
4.1 Information You Provide Directly
- Name, email address, phone number
- Company name, job title
- Billing and contractual information
- Communications and correspondence
- Credentials or access details (where required for service delivery)
4.2 Information Collected Automatically
- IP address
- Device and browser information
- Usage logs
- Cookies and similar technologies (see Section 11)
4.3 Client-Provided Data
In the course of providing services or products, UVNYX may process data provided by clients, which may include personal data of their users, employees, or customers. In such cases, the client remains the Data Controller.
5. Purpose of Processing
We process personal data for purposes including:
- providing and delivering services and products
- responding to inquiries and requests
- contract execution and administration
- billing and payment processing
- system security and monitoring
- compliance with legal obligations
- improving our offerings and operations
We do not sell personal data.
6. Legal Basis for Processing
Where applicable, personal data is processed based on:
- contractual necessity
- legitimate business interests
- legal obligations
- consent (where required by law)
7. Data Sharing & Disclosure
We may share personal data with:
- authorized employees and contractors
- trusted service providers and partners
- hosting, cloud, analytics, or communication providers
- legal or regulatory authorities when required by law
All third parties are required to maintain appropriate confidentiality and security safeguards.
8. International Data Transfers
UVNYX operates globally. Personal data may be processed or stored outside the country where it was collected. Where cross-border transfers occur, UVNYX ensures appropriate safeguards are in place, consistent with applicable data protection laws.
9. Data Retention
Personal data is retained only for as long as necessary to:
- fulfill the purposes described in this policy
- comply with legal and contractual obligations
- resolve disputes or enforce agreements
Retention periods may vary depending on the nature of the data and engagement.
10. Data Security
UVNYX implements reasonable technical and organizational measures to protect personal data, including:
- access controls
- encryption where appropriate
- secure infrastructure and monitoring
- role-based access limitations
No system is completely secure; however, we continuously improve our safeguards.
11. Cookies & Tracking Technologies
UVNYX websites may use cookies or similar technologies to:
- ensure website functionality
- analyze usage patterns
- improve user experience
Users may manage cookie preferences through browser settings or consent mechanisms where applicable.
12. Data Subject Rights
Depending on applicable law, individuals may have rights including:
- access to personal data
- correction of inaccurate data
- deletion of personal data
- restriction or objection to processing
- data portability
Requests may be submitted using the contact details below. Verification may be required before processing requests.
13. Client Responsibilities (Processor Context)
Where UVNYX acts as a Data Processor:
- the client is responsible for lawful collection of personal data
- the client must ensure appropriate notices and consents
- UVNYX processes data only on documented client instructions
14. Children’s Data
UVNYX does not knowingly collect personal data from children unless explicitly required and contractually agreed.
15. Third-Party Links
UVNYX services or websites may contain links to third-party sites. We are not responsible for the privacy practices of such third parties.
16. Changes to This Privacy Policy
UVNYX may update this Privacy Policy from time to time. Updates will be:
- published on our website and broadcasted to required stakeholders
- effective prospectively unless otherwise required by law
Continued use of our services constitutes acceptance of the updated policy.
17. Contact Information
For privacy-related inquiries, requests, or concerns, please contact:
Email: [email protected]
Address: 9, Mukherjee Para Lane, Dhakuria, Kolkata, West Bengal, India, 700031
18. Relationship to Other Agreements
This Privacy Policy should be read in conjunction with:
- UVNYX Terms & Conditions
- applicable Proposals, SoWs, or Contracts
In case of conflict, the governing agreement shall prevail.